Privacy Policy

1. Introduction

Walgrave ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy applies to information collected through our website, any related tools, and communications between you and Walgrave. By using our website, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We may collect the following categories of information:

• Information you provide directly: such as your name, email address, phone number, and any details submitted through contact forms or lead forms on our site.
• Automatically collected information: including IP address, browser type, device information, pages visited, and timestamps, gathered through standard web server logs and similar technologies.
• Cookies and tracking technologies: small data files stored on your device that help us understand site usage and improve functionality. See Section 6 for more detail.
• Communications: records of correspondence if you contact us directly, including emails or messages submitted through our contact page.

3. How We Use Your Information

We use the information we collect for purposes that may include:

• Responding to inquiries submitted through our contact or lead forms.
• Providing, maintaining, and improving our website and services.
• Sending administrative information, updates, or requested materials.
• Analyzing usage trends to improve content, layout, and functionality.
• Detecting, preventing, and addressing technical issues, fraud, or misuse of our services.
• Complying with applicable legal obligations.

4. Legal Basis for Processing

Where applicable law requires a legal basis for processing personal information, we rely on one or more of the following: your consent, the necessity of processing to respond to your request or provide a service you asked for, our legitimate interests in operating and improving our website, and compliance with legal obligations.

5. Sharing of Information

We do not sell personal information. We may share information in the following limited circumstances:

• With service providers who perform functions on our behalf, such as hosting, analytics, or email delivery, under appropriate confidentiality obligations.
• If required by law, regulation, legal process, or governmental request.
• To protect the rights, property, or safety of Walgrave, our users, or others.
• In connection with a business transaction, such as a merger, acquisition, or sale of assets, subject to standard confidentiality arrangements.

6. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance user experience, remember preferences, and analyze site traffic. You can control or disable cookies through your browser settings; however, doing so may affect certain features or functionality of the site. We do not currently respond to "Do Not Track" browser signals in a standardized manner.

7. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When information is no longer needed, we take reasonable steps to securely delete or anonymize it.

8. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

9. International Data Transfers

If you access our website from outside the jurisdiction in which our servers or service providers are located, your information may be transferred to, stored, and processed in a different country. Where such transfers occur, we aim to ensure appropriate safeguards are in place consistent with applicable law.

10. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, which may include the right to access, correct, delete, or restrict the use of your data, as well as the right to object to certain processing or request a copy of your information in a portable format. To exercise any of these rights, please contact us using the details on our Contact page. We will respond to verified requests within a reasonable timeframe, consistent with applicable law.

11. Children's Privacy

Our website and services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a minor, we will take steps to delete it promptly.

12. Third-Party Links

Our website may contain links to third-party websites or services that are not operated or controlled by Walgrave. We are not responsible for the privacy practices or content of such third parties, and we encourage you to review their respective privacy policies.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. The updated version will be indicated by a revised "Last updated" date, and continued use of our website after changes take effect constitutes acceptance of the revised policy.